how we use your personal data
We use your Personal Data in order to:
– provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
– enhance your customer experience;
– fulfil an obligation under law or contract.
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
– to identify you;
– to provide you a service or to send/offer you a product;
– to communicate either for sales or invoicing.
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
– to send you personalised offers* (from us and/or our carefully selected partners);
– to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
– to conduct questionnaires concerning client satisfaction.
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
– to send you newsletters and campaign offers (from us and/or our carefully selected partners);
– for other purposes we have asked your consent for.
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 5 years.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
– the link between purposes, context and nature of Personal Data is suitable for further Processing;
– the further Processing would not harm your interests and
– there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.